Yourdesignprints ("we", "us", "our") respects your privacy. This policy explains what personal information we collect when you use yourdesignprints.com or contact us, how we use it and the choices you have. By using our website or placing an order, you agree to this policy.

1Information We Collect

• Contact details: your name, WhatsApp or phone number, email address and delivery address.
• Order details: products, quantities, sizes, colours and your messages about your order.
• Design files: logos, photos, text and artwork you send us for printing.
• Technical data: IP address, browser type, device and pages visited, collected through cookies and similar tools.

We do not store your full card or banking details on our website.

2How We Use Your Information

• To prepare your free design preview and quote
• To process, print, pack and deliver your order
• To contact you about your order through WhatsApp, phone or email
• To provide customer support and handle replacements or refunds
• To improve our website, products and services
• To show relevant advertising and measure site performance
• To meet legal obligations and prevent fraud

3Enquiry Form and WhatsApp

Our enquiry form opens WhatsApp with your details pre-filled. Your message is only sent when you press send. Once you chat with us, WhatsApp's own privacy policy also applies to that conversation.

4Your Design Files

We use your artwork only to create previews and print your order. We do not sell, share or reuse your designs for other customers or for marketing without your permission. Please make sure you own or have the right to use any image, logo or text you send us.

5Sharing Your Information

We do not sell your personal information. We share it only with trusted third parties who help us run our business, such as courier and delivery companies, payment providers, web hosting and analytics services, and advertising partners. They may use your information only to provide their services to us. We may also disclose information if required by law.

6Cookies

We use cookies to keep the site working, remember your preferences, understand how visitors use the site and show advertising. You can block or delete cookies in your browser settings, but some parts of the site may not work properly without them. Third-party services such as Google Analytics or Google AdSense may set their own cookies.

7Data Retention and Security

We keep your information only as long as needed to fulfil your order, provide support and meet legal or accounting needs. We take reasonable steps to protect your data, but no online method is completely secure, so we cannot guarantee absolute security.

8Your Choices

You may ask us to access, correct or delete the personal information we hold about you, or to stop sending you promotional messages. Contact us using the details below and we will respond as soon as reasonably possible.

9Children's Privacy

Our website is not intended for children under 13, and we do not knowingly collect their personal information.

10Changes to This Policy

We may update this policy from time to time. The latest version will always be on this page with the updated date at the top.